Terms of Service

Last updated: 15th January 2026

1. Acceptance of Terms

By accessing and using the website and services of crystalhorizonora AG ("we", "our", or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Company Information

These terms govern the use of services provided by:

3. Service Description

crystalhorizonora provides professional strength equipment buying guides and consultation services for gym owners and fitness facilities. Our services include:

• Equipment buying guides and recommendations
• Personal consultation sessions
• Equipment reviews and comparisons
• Space planning and layout advice
• Budget planning assistance
• Ongoing support and guidance

4. User Obligations

When using our services, you agree to:

• Provide accurate and complete information when requested
• Use our services only for lawful purposes
• Respect the intellectual property rights of crystalhorizonora and third parties
• Not attempt to gain unauthorised access to our systems or services
• Not use our services to transmit harmful, offensive, or illegal content
• Comply with all applicable laws and regulations
• Pay all fees and charges associated with your use of our services

5. Service Availability and Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We do not guarantee that our services will be available at all times or that they will be uninterrupted or error-free. We may also impose limits on certain features or restrict access to parts of our services without notice or liability.

6. Payment Terms

For paid consultation services:

• Payment is required in advance unless otherwise agreed in writing
• All prices are quoted in Euros and include applicable VAT
• Payment terms are typically 14 days from invoice date
• Late payment may result in suspension of services
• Refunds are provided at our discretion and according to our refund policy

7. Intellectual Property

All content, materials, and intellectual property on our website and in our services, including but not limited to text, graphics, logos, images, software, and documentation, are the property of crystalhorizonora or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.

8. Confidentiality

We understand that during the course of providing our services, we may receive confidential information about your business. We agree to maintain the confidentiality of such information and not to disclose it to third parties without your consent, except as required by law or as necessary to provide our services.

9. Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis. While we strive to provide accurate and helpful guidance, we make no warranties or representations about the accuracy, reliability, completeness, or timeliness of our recommendations. Equipment selection and purchasing decisions are ultimately your responsibility, and we cannot guarantee specific outcomes or results.

10. Limitation of Liability

To the maximum extent permitted by applicable law, crystalhorizonora shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses, resulting from your use of our services. Our total liability for any claims arising from or related to our services shall not exceed the amount you paid for the specific service giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless crystalhorizonora, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, your violation of these terms, or your infringement of any third-party rights.

12. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Austria. Any disputes arising from or relating to these terms or our services shall be subject to the exclusive jurisdiction of the courts of Salzburg, Austria. If you are a consumer resident in the European Union, you may also bring proceedings in the courts of your country of residence.

14. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms of Service. You may also terminate your use of our services at any time. Upon termination, your right to use our services will cease immediately, but provisions regarding intellectual property, limitation of liability, and governing law shall survive termination.

15. Severability

If any provision of these Terms of Service is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.

16. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of any material changes by posting the new terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the new terms.

17. Entire Agreement

These Terms of Service, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and crystalhorizonora regarding your use of our services and supersede all prior agreements and understandings.

18. Contact Information

If you have any questions about these Terms of Service, please contact us at: